Customer / Vendor Feedback

Customer / Vendor Feedback

If you let your customers talk to you, they will not talk to others.

Features & Benefits

Create custom feedback forms from time to time.
Feedback forms live updated on Customer Feedback App.
Capture customer feedback data live into MERCI Cloud ERP.
Deep analyse the Feedback data & plan for growth & reforms.
Connect the feedback data to Dashboards & Analytics.
Grow with your customers suggestions in improving your products & services.
Gather feedback from other business associates.
Gather feedback data from employees within your organisation.

FAQ

Can the Customer Feedback APP distributed to any number of customers / business associates?

YES. The Customer feedback app can be distributed to any number of your business associates, customers & employees.

Can the Customer Feedback Form be set in Regional Language?

Yes. Your team can design the customer feedback form in preset language, or let MERCI Cloud ERP provide option to your associates to select the language of their choice.

How can I access the customer feedback form data?

The customer feedback form data is available in form of module reports as well as separate widget in the Dashboards for better comparisons & analysis.

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Latest Posts

Online Approval System

March 18, 2020

Organisation today need faster decision making as well as need to remove bottlenecks and delays in executing mission critical tasks / operations. In an endeavor to achieve this, our R & D team engineers have developed a real-time plugin to interface the approvals required at various desired levels in MERCI Cloud ERP with the mobile applications.

Timely decision making is the most needed tool required to stay ahead in global competition.

Corona Virus – COVID19

March 21, 2020

MERCI is committed to the safety and well-being of our employees and helping our customers to do the same. We are closely following the steady stream of updates on Coronavirus (COVID-19) and the impact this pandemic is having on the economy and businesses like yours. Our thoughts are first and foremost with all individuals impacted and the medical professionals dedicated to their care.

Updates – 8 September 2021

September 8, 2021

The September starting update provides u with features to save your time and enhance user experience.

1.Configurable Account Info in Lists

2.Search Option in Grids

3.GSTR 2A and 2B Auto
Reconcilation

4.GST / TDS / TCS Return Filing &..

5.Easy Audit Lock Mechanism.
& much more…..

Merci Global

September 23, 2021

Are you looking to grow your business with just one click? Merci Global Cloud ERP accelerates your business growth by simplifying and integrating various business processes seamlessly under one umbrella. Merci ERP provides a reliable, fast and intuitive user experience wherein even a new user gets accustomed within a few minutes only. Merci immediately scales […]

January 15, 2022

Why ERP??? Think of an ERP system as the brain of your company’s technology system. In the human body, the brain controls all areas of your body by telling them what to do and ensuring they all work together. The human body is unable to function without a brain, and a retail company cannot function without a proper ERP system. It integrates all facets of a business including product development, manufacturing, marketing and sales. By synchronizing all of these areas, businesses are able to gain visibility, increase productivity and operational efficiency, reduce costs and enhance competitiveness.

According to the latest statistical data, 81 percent of companies are in the process of implementing ERP or have successfully implemented it. They would never consider implementing ERP in the first place if the systems don’t have advantages for their businesses. Let’s break down the benefits of an ERP system for your business.

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