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Merci Global
User Performance Analysis

Turn Every Action Into Operational Edge.

Merciglobal Cloud ERP measures every action your team takes and turns it into a clear picture of efficiency, cost and exactly where your operations can improve.

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01
The Challenge

You cannot improve what you cannot measure.

Invisible Effort

Most systems record transactions but never reveal who actually drives them — so real performance stays hidden.

Hidden Idle Time

Bottlenecks and spare capacity stay buried until deadlines slip and labour costs quietly climb.

Guesswork Decisions

Staffing, training and process fixes get decided on gut feel instead of hard evidence.

02
How It Works

From raw activity to operational advantage.

Step 1

Capture Every Action

Each add, edit, delete and lookup is logged automatically across every ERP module.

Step 2

Score Activity

Output, active time and efficiency are aggregated into a clear score per user.

Step 3

Rank & Compare

Users and teams line up on a live leaderboard ranked by genuine output.

Step 4

Surface Gaps

Idle time, low efficiency and under-used modules are flagged the moment they appear.

Step 5

Act & Improve

Reallocate, train and tune with evidence — then measure the lift, period over period.

03
What You Get

Performance, measured from every angle.

Action-Level Tracking

Every add, edit, delete and lookup captured automatically across all ERP modules — no manual timesheets.

Efficiency Scoring

A clear efficiency percentage per user, weighing real output against active working time.

Active vs Idle Time

See genuine working time against idle gaps to reclaim hidden capacity and cut wasted hours.

Live Leaderboard

Users ranked by real activity, from floor operator to management, updated in real time.

Module Coverage

Know which modules each user touches and where adoption — and training — is falling short.

Date-Range Analysis

Drill into any day, week or month to spot trends, seasonal load and anomalies early.

Per-User Focus View

One click into any individual for a full breakdown of their activity and contribution.

Cost & Capacity Insight

Match workload to headcount to control labour cost, overtime and over- or under-staffing.

Operations Gap Detection

Bottlenecks, low adoption and under-performance surfaced before they hit output or cost.

04
The Edge

Efficiency up. Cost down. Gaps gone.

100%
Actions captured
Real-time
Efficiency visibility
0
Operational blind spots
1
Source of truth, floor to top
05
Performance Dashboard

Your whole operation, measured live.

Merciglobal ERP · User Performance Analysis● LIVE

What managers see

  • Per-user efficiency & output — entries, edits and active time at a glance.
  • Idle-time & bottleneck signals — reclaim hidden capacity and control labour cost.
  • Leaderboard & module coverage — spot top performers and adoption gaps instantly.
06
Built For Your Industry

One lens on performance, every sector we serve.

Textile & LoomPaper IndustryPort LogisticsCargoGold Jewellery Manufacturing

Ready to find your operational edge?

Talk to Our Team