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Case Study / Thermal Power

Paper to Live at Reliance Power — Dahanu Thermal Power Station

Real-time log sheets & maintenance tracking

Implemented Since 2022|Dahanu, India|Log Sheets · Maintenance · Alerts
01 / About the Client

Reliance Power — DTPS

Thermal Power Generation · Dahanu, India

From paper registers to a live plant-wide dashboard

Reliance Power's Dahanu Thermal Power Station (DTPS) operated for years on paper-based log sheets, with breakdown reporting and preventive maintenance scheduling spread across departments and shifts. In 2022, Merciglobal deployed a 6+ module digital platform — real-time log sheets, threshold-based alerts and structured maintenance tracking — bringing the entire plant onto one centralised dashboard.

At a Glance
6+

Modules deployed

Real-Time

Threshold-based alerts

100%

Digital log capture

Plant-Wide

Centralised dashboard

02 / The Challenge

Before Merciglobal

  • Manual log sheets maintained across departments and shifts on paper
  • Delayed identification and reporting of breakdowns
  • No centralized, plant-wide monitoring system to spot trends across units
  • Missed preventive maintenance schedules due to manual tracking
03 / Challenges vs Resolutions

Each challenge, directly resolved

Manual log sheets maintained across departments and shifts on paper
Digital, shift-wise log sheets with real-time data entry from every station
Delayed identification and reporting of breakdowns
Threshold-based alerts with instant email notifications when readings cross safe limits
No centralized, plant-wide monitoring system to spot trends across units
Breakdown tracking with structured root-cause analysis built into the workflow
Missed preventive maintenance schedules due to manual tracking
Preventive maintenance scheduling with automated reminders to the responsible team
04 / The Solution

Merciglobal Cloud ERP — one connected platform

Pillar 01

Digital, shift-wise log sheets with real-time data entry from every station

Pillar 02

Threshold-based alerts with instant email notifications when readings cross safe limits

Pillar 03

Breakdown tracking with structured root-cause analysis built into the workflow

Pillar 04

Preventive maintenance scheduling with automated reminders to the responsible team

05 / The Outcome
Thermal operations no longer run on paper log sheets — readings, breakdowns and maintenance schedules are all live on a single plant-wide dashboard.
About Merciglobal

Built for operational complexity

Merciglobal Systems Pvt. Ltd. is a cloud-based ERP and customised software company serving clients in port logistics, cargo, manufacturing, paper, textile and gold jewellery manufacturing industries across India and Dubai. Merciglobal's ERP solutions are built for operational complexity, combining deep domain expertise with lean, integrated software architecture.

Corporate Office

401, Trinity Cygnus, Udhna Magdalla Road,
Surat 395007, Gujarat, India

Get in Touch

+91 76220-14301
info@merciglobal.com
www.merciglobal.com

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